To deliver a tailored shopping experience for your lighting products (USB Night Light, Internet-Famous Atmosphere Light, Floor Lamp) and ensure order accuracy, we collect personal information in strict compliance with the General Data Protection Regulation (GDPR) and UK data protection laws (including the Data Protection Act 2018):
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Contact & Shipping Details: Full name, email address, phone number, and shipping address (including access notes for bulky items like Floor Lamps). This enables safe delivery and critical updates (e.g., shipping confirmations for USB Night Lights, delivery windows for Atmosphere Lights).
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Payment Information: Processed exclusively through secure third-party gateways (Visa, Mastercard, PayPal, Apple Pay). We never store full credit card numbers, CVV codes, or sensitive financial data—your payment details are protected by end-to-end encryption and PCI DSS compliance.
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Product-Specific Data: Voluntarily provided details like room size (for Floor Lamp brightness recommendations), power preferences (e.g., “USB-rechargeable vs. plug-in Night Light”), and purchase history. This helps personalize suggestions (e.g., dimmable Atmosphere Lights for bedrooms) and improve our product lineup.
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Website Usage Data: Browsing activity (e.g., views of Floor Lamp styles, Atmosphere Light color options) and cookie data (to save preferred brightness settings or lighting types for future visits). Cookies are optional—see “Your Privacy Choices” for opt-out details.
Your data is used solely for legitimate, transparent purposes tied to your lighting purchase—we never use it for unapproved reasons:
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Order Fulfillment: Process, pack, and ship items; share user manuals (for smart Atmosphere Lights or Floor Lamps) and tracking links via email.
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Customer Support: Respond to inquiries (e.g., USB Night Light charging issues, Floor Lamp assembly questions) and resolve defects via phoneme-jaunt.6v@icloud.com.
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Personalized Updates: Send lighting-related news (e.g., new color-changing Atmosphere Lights, energy-efficient Floor Lamps) only if you opt in—unsubscribe anytime via email links.
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Legal Compliance: Maintain order records for tax purposes, adhere to UK product safety standards (e.g., low-voltage USB Night Lights, fire-resistant Floor Lamp shades), and comply with consumer protection laws.
We prioritize protecting your sensitive information—especially for online transactions—with industry-leading measures:
- All data transmitted between your device and our platform is encrypted via SSL/TLS protocols (indicated by “https://” and the browser padlock icon).
- Personal data is stored on UK-based, password-protected servers with firewalls and regular security audits—only authorized team members (trained in GDPR and data security) can access necessary details (e.g., delivery addresses for Floor Lamps).
- Third-party partners (payment processors, UK carriers like Royal Mail or DPD) are contractually bound to keep your data confidential, comply with GDPR, and only use it to fulfill their service (e.g., delivering a USB Night Light).
You have legally protected rights regarding your personal information, which we facilitate free of charge:
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Access: Request a copy of all data we hold about you (e.g., Floor Lamp order details, saved power preferences for Night Lights).
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Correction: Update inaccurate information (e.g., a changed shipping address for an Atmosphere Light).
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Erasure: Request permanent removal of your data (“right to be forgotten”)—we retain minimal records only for tax/legal compliance (e.g., order invoices).
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Restriction: Ask us to limit data use (e.g., pause promotional emails while keeping order updates active).
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Data Portability: Request your data in a machine-readable format (e.g., CSV) to share with another retailer.
To exercise these rights, email our support team at phoneme-jaunt.6v@icloud.com—we respond within 1 month (per GDPR requirements) and may ask for proof of identity to protect your privacy.